Terms of Service

Last updated: January 2026

1. Introduction

Welcome to G Loviena (operated by Goodwill Tie Works LLP). By accessing or using our website and services, you agree to be bound by these Terms of Service.

2. Use of Website

You may use our website for lawful purposes only. You agree not to use the website in any way that violates any applicable laws or regulations.

3. Products and Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are subject to change without notice. All prices are in Indian Rupees (INR) and include applicable taxes.

4. Orders and Payment

When you place an order, you are making an offer to purchase. We may accept or decline your order at our discretion. Payment is processed securely through Razorpay. We accept major credit/debit cards, UPI, net banking, and wallets.

5. Shipping

We ship across India. Delivery times vary by location. Free shipping is available on orders above Rs. 999. Please refer to our Shipping Policy for detailed information.

6. Returns and Refunds

We offer a 7-day return policy for unused products in original packaging. Please refer to our Refund Policy for detailed information on returns and refunds.

7. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Goodwill Tie Works LLP and is protected by intellectual property laws.

8. Limitation of Liability

G Loviena shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

9. Governing Law

These terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

10. Contact Information

Goodwill Tie Works LLP
502, Iqbal Manzil, 5th Floor
Nagdevi Street, Crawford Market
Mumbai, Maharashtra - 400003
Email: contact@gloviena.com
GSTIN: 27ABDFG4634J1ZA